For Heads-of · Practitioner

Undisclosed AI interaction

A person interacts with an AI system without being informed they are doing so.

  • medium
  • transparency
  • disclosure

How it happens

A chatbot, synthetic voice agent, or AI-generated content is presented to a user without a clear disclosure that they are interacting with, or viewing the output of, an AI system rather than a person.

Why it matters

Beyond the direct regulatory exposure under the EU AI Act's transparency obligations, undisclosed AI use is one of the fastest ways to lose the trust the rest of the governance programme is trying to build.

Mitigating controls

The controls that address this risk, ranked by effectiveness.

Framework and clause references

FrameworkClauseTitle
EU AI ActArticle 50Transparency and disclosure obligations

Related resources

The external sources behind this risk, from the Resources library.