For Heads-of · Practitioner
AI literacy programme
Structured training for staff who operate, rely on, or are affected by an AI system's output, covering its limitations as well as its use.
- directive
- governance
- training
- ai-literacy
What it does
Trains staff not just on how to use an AI tool, but on its known failure modes, how confidently it fails, and when its output needs independent verification.
Where it fits
Directly mitigates ai-literacy-gap-in-deploying-organisation, and reduces the automation-bias component of inadequate-human-oversight-design.
Risks this mitigates
The risks this control addresses, ranked by effectiveness.
AI literacy gap in the deploying organisation
Staff operating or relying on an AI system's output haven't been given the training needed to understand its limitations, leading to over-trust or misuse.
Inadequate human oversight design
An AI system's human-oversight mechanism exists on paper but isn't actually usable or effective in practice.
Framework and clause references
| Framework | Clause | Title |
|---|---|---|
| EU AI Act | Article 4 | AI literacy |