For Heads-of · Practitioner
Incident Response
A structured process for detecting, assessing, containing, and resolving adverse events involving AI systems, such as model failure, security breach, or fairness harm.
- incident
- response
- crisis
- recovery
Phases
Detection → Triage → Containment → Root cause analysis → Remediation → Communication → Post-incident review.
Key Decisions
Does the incident warrant immediate model rollback? Which stakeholders need notification? What external reporting obligations exist?
Playbooks
Organizations should pre-document responses for common scenarios: model degradation, data breach, discriminatory decision detected, adversarial attack suspected.