For Heads-of · Practitioner

AI Evaluation

Also known as: AI evals · model evaluation

Systematic measurement of what an AI model or system can do, how it tends to behave and how well its safeguards hold, using benchmarks, task-based tests, red teaming or studies with people. Evaluations are the evidence most AI claims rest on, and they have known weaknesses.

  • evals
  • benchmarks
  • benchmark contamination
  • capability evaluation
  • testing

Kinds of evaluation

Capability evaluations measure what a model can do. Propensity evaluations measure what it tends to do when it could do otherwise. Safeguard evaluations measure whether protections hold under pressure, which is where AI red teaming comes in. For a deploying organisation the most useful is the one it runs itself: a fixed set of cases from its own use, with a pass threshold, rerun on every model or prompt change.

Why results mislead

Benchmark contamination: test questions, or close variants, leak into training data and inflate scores. Weak elicitation: a capability exists but was not drawn out, so risk is understated. Evaluation awareness: a model behaves differently when it recognises a test. And general benchmarks rarely match a particular use, so a vendor's leaderboard position says little about performance in yours.

What good looks like

Treat vendor benchmark claims as marketing until reproduced on your own cases; keep a private evaluation set the model cannot have seen; record which model version was evaluated; and rerun at every change. Gaps here are untested AI failure scenarios, and adversarial robustness testing covers the adversarial half.

Sources

Related Terms

Related risks and controls

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