For Heads-of · Practitioner

A/B Testing

An experimental method that compares two versions of a system (A and B) by sending each to a random subset of users, to establish which performs better.

  • A/B testing
  • experimentation
  • evaluation
  • optimisation

Application to AI

Comparing a new model version against the current one, or testing different prompts, features or configurations against each other, on live traffic rather than a fixed test set.

Statistical rigour

A valid test needs a sample large enough to detect a meaningful difference, a correction when many variants or metrics are compared at once, and enough time to see effects that vary by day or season. Without these, a winning variant is often noise.

Governance value

A/B testing gives empirical evidence that a change improves outcomes before it reaches everyone, and catches regressions while only a fraction of users are exposed. It needs a predefined stop condition and a tested route back to the old version, which is what AI incident response and rollback provides. In a consequential decision the test group are real people, so the test itself needs the same fairness and consent scrutiny as the deployment.

Related Terms

Related risks and controls

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